Testimonials

What our clients say

"We connected with Content Smith to improve our Pinterest strategy. Since coming on board in the last 5 months, we have seen an increase in followers, engagement and website traffic. The team are very efficient, friendly, and transparent. Always looking for new and creative ways to use our content on Pinterest."

Sarah Evans, Digital Marketing Specialist, Woven Image

"Stephanie and Manny are amazing and are both wonderful to deal with. Very patient and understanding and always putting out their best work. I can't recommend them enough!"

Anna Truong, Founder, Oakbury Financial Group

"I was referred to Content Smith to help assist with a review of my business website performance. I have found the team to be very professional, knowledgeable and thorough, as well as being very nice to deal with. They have provided great insight, and I would have no hesitations recommending the team at Content Smith"

David Farley, Founder & Director, Ascend Valuation & Advisory

"Working with Content Smith was a game-changer for my start-up, HackHeroes. They initially developed a fantastic Facebook ads campaign with engaging and professional ads that got great click-through rates. When we saw high bounce rates from our homepage, they quickly pivoted and created amazing designs for an updated HackHeroes homepage and a new About Us page that truly focus on customer engagement. I'm thrilled with the results - they're excellent. Special shoutout to Manny, our campaign manager, whose advice and expertise were invaluable. Steph, the driving force behind the team, was also incredibly helpful. Content Smith’s flexibility and dedication made all the difference. Highly recommend!"

Chris Goldrick, Founder, HackHeroes

"I had the pleasure of connecting with Content Smith through a mutual contact for a digital audit at SecondBite. They were proactive and friendly throughout the process, offering valuable and actionable insights. I would recommend them and look forward to the possibility of working together again in the future!"

Sharon Hill, Marketing Manager, SecondBite

"It was a pleasure to work with Steph, Manny, Jules and the team on developing and designing our website. They were patient and accommodating throughout the process and we are very pleased with the outcome!"

Alison Green, General Manager, Create Advisory

"We were referred to ContentSmith via a business community as we were looking to scale and mature our marketing without growing our team. The team at ContentSmith have been great to work with. Their approaches are clear and practical and everything they do is communicated exceptionally well. They make it easy for me to understand the work that needs to be done and find practical ways to make that happen in a sustainable manner. I would happily recommend their services to other small and growing businesses."

Laura Bell Main, Founder and CEO, SafeStack

"I love six degrees of separation! I was referred to Content Smith and Steph just happens to also live in the municipality I sought election to. So, council campaigning experience (tick), digital strategy and creativity (tick) and local knowledge (tick). Content Smith brought my vision to life. The team is BRILLIANT, so much so that I will use them for my communications and materials during my council term."

Hayley Weller, Local Council Candidate, City of Whitehorse

"Steph was great in helping me setup my website. She was professional and nice."

Ashwini A., Chethana Psychology

“Thanks, Steph for a super job on setting up my website. I really appreciated your attentiveness to my vision and the message I wanted to get across through photos and varied text options. Efficient, enduring and an excellent result.”

Marize Newnham, Founder, Regain Life Physiotherapy

“We worked with Content Smith on our brand messaging, tone of voice and online content. My team and I have been really impressed with the quality of their work, professionalism, creativity and fresh take on marketing our product. Every piece of content they have developed for us has been considered, relevant and unique. Highly recommend their services.”

Serena Wickens, Director, Smart Space

“Thank you Stephanie for a most informative Digital Marketing Workshop. I was so impressed with her detailed manual and clear explanations, giving me the tools to use LinkedIn and Facebook more effectively. If your company is thinking of improving its social media presence, give Stephanie a call!”

René Spungin, Donor Relations Director, Australian Friends of Tev Aviv University

“I love working with Content Smith. Stephanie is professional, prompt and really knows her stuff when it comes to digital marketing. Would happily recommend them.”

Victoria Konya, Director, Mouse & Fiddle

"Stephanie is the first online marketing manager that I've worked with, and it has been a pleasure to have her help launch PIY into Australia. When faced with a difficult task, Stephanie handled everything efficiently with care and professionalism. Her experience in social media and communications management improved the brand's performance. She always gave valuable suggestions in her proposals that were clear and refreshing to read. I would highly recommend Stephanie to clients."

Suity Chen, Director, PIY

“Stephanie, your preparatory work in providing the manual together with your very supportive and informative hands-on session was so professional and exceeded expectations. You spoke in our language and made it easy to understand the jargon and navigate through the social media landscape. I would not hesitate to recommend you to others who need assistance with their social media platforms.”

Vanessa Cohen, Executive Director, Australian Friends of Tel Aviv University

"Working with Steph is so refreshing and I always look forward to working with her. I love Steph’s fresh approach, understanding of online marketing and social media, and professionalism. I would certainly recommend her to clients."

Kate Hill, Founder, Kate Hill Flowers

“Stephanie and her team at Content Smith are a pleasure to work with. Always taking their clients needs above and beyond. We found them extremely helpful and always available to assist in small business solutions for social media. Thank you again Steph and Rebecca.”

Sabrina Kushnir, Director, KUSH Diamonds

“I can't recommend Steph and her team enough. I've gotten them on board for my email campaigns and I am truly happy with the results. I have particularly loved the style of writing. I haven't found it easy in the past to find a marketing person who can sound like us but Stephanie got it right away. Additionally, they are always really quick to respond to my questions and I'm always made to feel like a priority. I am just so glad I found Content Smith. Highly recommend.”

Grace Cassio, Founder, Little Alfie Photography

“Steph and the team at Content Smith came recommended via another startup founder and they were super easy to work with, exactly what we needed at ARGOS. We needed to understand and build a marketing strategy for our cloud security business and a new website, and Content Smith absolutely delivered. Working with the team was very productive and the outcome was exactly as expected and discussed. I can absolutely recommend Steph and the team.”

David O'Brien, Founder, ARGOS Security

“We engaged with Content Smith to reach more people and organisations that mattered during the lockdowns in 2021. Thanks to Steph and her team who guided us through the increasingly complex world of social media, and extended Robotface’s brand awareness through social advertising.”

Directors, Robotface

“McGrath Blackburn and Box Hill engaged with Content Smith for over two years now for our social media management and content creation. We’re very happy working with Stephanie. She is an innovative businesswoman who is at the forefront of her craft in areas of creativity, innovation and customer engagement. We’re grateful for Stephanie’s commitment to creating engaging content for our community whilst also ensuring our content is on point. We would highly recommend Stephanie for your digital marketing needs.”

Katherine Kyriakou, Principal, McGrath Estate Agents

“Found Content Smith on Google, and engaged the team to build and execute a social media campaign to support the launch of THE GRILLE podcast. I found Jacinda and Stephanie very friendly and professional to work with. They were happy to provide ad hoc advice re: in-house activities too, and how these could best support the social media campaign. Thank you!”

Pia Hams, Product and Marketing Specialist, VACC

“I was referred to Stephanie by my branding guru for a digital marketing audit and strategy. Stephanie was very professional and thorough in reviewing my existing website and social media platforms. She was also very patient with my lack of knowledge in this field! The audit was very comprehensive and I felt Stephanie took time to understand my business and what I was trying to achieve. I would definitely recommend her!”

Aynsley Jurson, Founder, Jurson Advisory

“Content Smith was everything we'd hoped for and more, their wealth of knowledge is amazing and we were really impressed with their quick understanding of our company brand and ability to pinpoint our needs. We would without hesitation recommend them to anyone wanting to improve their brand!”

Lisa Allen, FREEZ Clothing

“Over the past 7 years, Stephanie worked as a content writer/creator. We worked collaboratively on a number of eCommerce businesses, professional services and various social media projects. She delivered adequate, professional copy and articles with strategic insights to the retail industry. I believe Stephanie is not only a competent content writer but a dedicated, genuine and warm person to work with. I have yet met anyone who has such a great work ethic than her. It has been a pleasant journey working with her and witnessing her business growing. I look forward to working on our next project together.”

Courtney Kim, Creative Director , Courtney Kim Studio

“We connected with Content Smith after being referred to them and seeing their work with the City of Melbourne. We needed help with a tailored social media strategy and implementation. The team was amazing and super responsive. Always proactive in finding innovative and better ways of doing things. Couldn't recommend them more.”

Sam Marshall, National Marketing Manager, Expression Australia

“Steph and her team at Content Smith provide a full service offering from brand audit and web design to social media management with professionalism, prompt turnarounds, and above all truckloads of initiative. Steph is efficient, helpful and knowledgeable, and a delight to work with. I'm a self-confessed tech doofus so having Steph on hand means I can stick to my strengths knowing my brand is being well managed and help is only a phone call away.”

Sabina Read, Psychologist, Media Commentator, Speaker, Facilitator

“Stephanie is one of the best digital marketers I've met. We worked together on the successful 2020 re-election campaign for Melbourne Lord Mayor Sally Capp, conducted in the challenging environment of a hard lock-down due to the COVID pandemic. Our digital presence was critical to the campaign's success. Stephanie rose to the challenge with great ideas for taking our message to new audiences, and creative and engaging content to capture attention. She was responsive and agile under the pressure of a campaign and a real pleasure to work with.”

Lorann Downer, Director, Hummingbird Words

“Stephanie and her team helped create our website, they managed our monthly email campaigns and weekly social media posts. Stephanie and her team are so easy to work with. They listened, delivered and knew exactly what we needed. Content Smith gave us the results we wanted. They are friendly, professional, and efficient. I would highly recommend them.”“Stephanie and her team helped create our website, they managed our monthly email campaigns and weekly social media posts. Stephanie and her team are so easy to work with. They listened, delivered and knew exactly what we needed. Content Smith gave us the results we wanted. They are friendly, professional, and efficient. I would highly recommend them.”

Dr. Sonia Hatem Sarkis Founder & Chiropractor at Chiroease Wellness Studio

“Having worked with Stephanie before on various projects I was more than confident to bring her and her team on to manage paid media at Murray River Organics. After launching a new brand in June 2020, we were ready to pump some investment into Facebook Ads to: Increase Awareness for our new product amongst targeted audiences Direct traffic to our website We have felt incredibly supported by the Content Smith team, as a small in-house marketing department, knowing we have experts like Jacinda and Stephanie in our corner has meant we have been able to achieve far more than we expected.”

Alice Cloake, Communications Manager, Murray River Organics

“It has been a great pleasure working with Stephanie and her team to produce digital content/assets for our Landing Pads initiative at Austrade. The Content Smith team offered what we needed, they are switched on, creative and very professional. We are happy with the end products and will surely engage the team again in future projects. Huge thanks to James from Video Why for connecting us to Stephanie. We will definitely recommend Content Smith to our network.”

Minh Cao, Advisor, Digital Technologies, Austrade

"Stephanie was my all-round social media expert during my campaign for the City of Melbourne Lord Mayor by-election in 2018. She was professional and worked well with the campaign team. It has been such a pleasure working with her, and I was pleased to see my online community and engagement stats improve considerably after she started. Her advice and strategies were helpful and effective, and the content Stephanie produced received many compliments throughout the campaign. The connections created through social media were a vital part of the success of the campaign. Her social media strategy was substance-based and provided cut-through for our campaign resulting in strong name recognition and ultimately success. I would highly recommend Stephanie to any business who needs help with their digital marketing."

Sally Capp, Melbourne Lord Mayor, City of Melbourne

“Stephanie was wonderful to work with. Always available to troubleshoot, professional and efficient. Steph has a knack of understanding what our business was trying to promote and the copywriting skills to execute campaigns with solid results.”

Louise Bannister, Editor, Lunch Lady Magazine

“Content Smith was there for us during a crucial time in our magazine's life: the launch. It was a busy and exciting period, and it was important to start things off on the right foot. Stephanie and co. charted out a social media plan for The Story and then efficiently and successfully executed it. When we finally launched, we did so with a strong social media presence and an audience waiting for us. Stephanie was a pleasure to work with and I'd do so again in a heartbeat.”

Chris Harrigan, Editor, The Story